IT process automation software
Automate and monitor any IT or business process with RunMyJobs by Redwood: a unified, cloud-native platform.
Replace manual processes with advanced automation capabilities
Make better use of your human resources and increase the efficiency of your IT operations with a process automation platform built to connect to any tech stack.
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Low-code/no-code automation design
Streamline task management, IT service delivery, software development and more with intuitive and reusable components.
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Scalable SaaS architecture
Eliminate the hassle of hosting, deploying and maintaining your automation platform, and easily connect to major cloud providers.
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Customizable rules and triggers
Break free of the limitations of time- and date-based scheduling and experience the flexibility of event-driven automation.
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End-to-end control and visibility
Find complete confidence with real-time monitoring, predictive SLA notifications and an easy-to-use dashboard.
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Hands-off service delivery
Set up turn-key IT services via a bi-directional ServiceNow integration and automate dependencies to improve the end-user experience.
Democratize with a user-friendly interface
Allow even non-technical users to participate in orchestrating end-to-end automated workflows and dependencies across any on-premises, cloud-based or containerized endpoint. With reusable process steps, sequences, calendars and more, RunMyJobs excels at reducing repetitive tasks via accessible tools.
- Automate any use case with a low-code, drag-and-drop user interface, built-in wizards and reusable templates.
- Empower business users to confirm, request and interact with intelligent automation through self-service web forms and email processing.
- Encourage collaboration between your IT team and other departments to find new ways to minimize manual intervention for all stakeholders.
- Set up resilient parallel and dependent processes that handle process exceptions according to your business needs and desired outcomes.
Power complex business processes into the future
RunMyJobs is the only operations automation solution that was purpose-built for delivery as SaaS from the start. Eliminate the hassle of hosting, deploying and maintaining your automation platform and easily connect to major cloud providers.
- Single-tenant cloud architecture with zero-effort maintenance and guaranteed 99.95% uptime
- Flexible load balancing and priority settings across applications to provide a reliable customer experience
- Lightweight, self-updating agents for Windows, Linux, AIX, HPUX, macOS, OpenVMS and Solaris
- Dashboards with alerts and SLA notifications to enable proactive issue resolution
Establish a secure, supported automation framework
Gain complete confidence in your compliance and job performance. RunMyJobs adheres to strict security and compliance standards and offers best-in-class customer support with aggressive SLAs.
- Access SAP, Oracle, AS/400, VMS and other applications and web services directly through TLS 1.3 encrypted, agentless connections.
- Use built-in authentication or SSO/SAML 2.0+ integration such as Okta, Ping Identity, PingFederate, or Microsoft Azure AD.
- Get a comprehensive audit trail for all process and user activity and enforce business rules such as access and approvals.
- Rely on Redwood’s ISO 27001, ISAE 3402 Type II, SSAE 18 SOC 1 Type 2, SOC 2 Type II, TX-RAMP Provisional Certification and Cloud Security Alliance STAR Level 1 certifications.
Drive efficient digital transformation
With RunMyJobs, you’re set up to adapt to new challenges and technologies, all the while staying free of costly bottlenecks that negatively impact your business operations. All capabilities and connectors are included with simple pay-for-what-you-use pricing plans.
- Eliminate hosting effort and costs when you use a fully modern platform designed for SaaS.
- Orchestrate and streamline data across ERP, CRM, finance, business process management (BPM) and artificial intelligence (AI) platforms to foster informed decision-making.
- Take advantage of extensive integration capabilities — connect to legacy systems, OS activity, API adapters, cloud infrastructure and services and more.
- Quickly gain new features and deploy security patches via automatic optimization updates that complete in minutes.
Boundless connectivity
Connect RunMyJobs to many of the applications you already use without coding, scripting skills or hardware.
- The broadest and deepest set of SAP and Oracle connectors
- A wide range of data management integrations, including Informatica Cloud
- The flexibility to connect to legacy systems, modern SaaS business applications and more
IT process automation tool FAQs
What is process automation in IT?
Process automation in IT refers to the use of technology to complete repetitive, rule-based tasks without human intervention. It is designed to streamline workflows, improve efficiency and reduce the potential for human error in IT environments. Automation can span from simple tasks, like sending notifications, to complex processes, like data integration across systems.
At its core, process automation in IT enhances productivity and operational resilience by allowing teams to focus on strategic work rather than time-consuming manual activities. Examples include automated software deployments, scheduled backups or monitoring and responding to system health metrics.
What is a process automation tool?
A process automation tool is software designed to manage, execute and monitor automated processes across IT systems and business functions. These tools often offer features such as visual workflow designers, integrations with various enterprise applications and advanced capabilities for orchestrating tasks across different environments. They are crucial for executing and overseeing automated workflows, ensuring consistent execution and helping businesses scale their automation efforts.
Popular examples include workflow automation software and Service Orchestration and Automation Platforms (SOAPs), which enable end-to-end automation across complex systems.
Read more about automating with SOAPs and learn why Redwood was named a Leader in the 2024 Gartner® Magic Quadrant™ for SOAPs report.
What are BPA tools?
BPA, or business process automation, tools are specialized solutions used to automate business workflows, often integrating with multiple enterprise apps. BPA tools go beyond task-based automation by optimizing entire workflows, such as customer onboarding or supply chain management, and they frequently include analytics features to track and improve process performance.
These tools help organizations achieve greater efficiency, improve compliance and enhance customer satisfaction by ensuring that processes are completed quickly, accurately and consistently. BPA tools can be tailored to a variety of use cases, from finance and HR to sales and customer support.
What are examples of process automation?
Examples of process automation include:
- Automated data entry: Extracting and entering data across systems, reducing manual input and minimizing errors in finance or HR departments
- Customer support automation: Deploying chatbots and automated ticket routing to improve response times and ensure that customer queries are handled efficiently
- IT incident management: Automating responses to system alerts, such as auto-scaling infrastructure during high traffic or resolving server issues through predefined protocols
- Inventory management: Automating stock checks and reorder alerts in retail or manufacturing to prevent stockouts and optimize inventory levels
- File transfers and data integration: Using managed file transfer (MFT)? and workflow automation to securely and reliably transfer data across systems, supporting real-time data movement and integration
These examples illustrate how process automation can be applied across different business areas to improve efficiency, accuracy, and consistency.
Learn more about the evolution of process automation.
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