The Redwood Software team attended SAP Sapphire Orlando in June 2024. Senior Product Marketing Manager Neil Krefsky describes what he took away from keynotes and conversations with SAP leaders, customers and partners.
Sherwin Rubio, a Lead Programmer Analyst at Newsday, shares his step-by-step process for reducing internal friction and collaborating with business users to design and develop efficiency-boosting automations with the help of RunMyJobs by Redwood.
Billing, meter-to-cash, regulatory requirements — these are a few examples of the day-to-day business processes that utility companies must carefully manage. Then, there are the bigger objectives that require more time and focus — like driving business outcomes and ensuring a positive customer experience. It can be hard to find the time, especially when it’s imperative that all daily financial matters run smoothly. Handling billing and compliance operations as efficiently and accurately as possible has led many utility companies around the world to implement RunMyJobs by Redwood.
Read more about how insurance workflow automation software reduces errors and improves efficiency for various insurance workflows.
Enterprise companies have been using automation tools for decades, starting way back with batch schedulers and overnight processing. Over time, new automation tools have been incorporated into IT environments to meet changing business needs and provide new capabilities. These tools are often added to automate specific types of tasks for individual business units such as finance or HR or automate specific systems, like an ERP. As a result, many enterprise IT teams now find themselves overseeing implementations of multiple automation tools,
As a modern utility, you face a growing number of challenges — rising consumer expectations, evolving technologies like the Internet of Things (IoT) and cloud computing, the always-growing complexities of regulatory compliance and more. But meeting these challenges isn’t impossible. It just requires a commitment to evolve and incorporate the best automation solutions for your particular requirements. Undertaking an automation initiative for utilities starts with mapping out its unique processes, specifically around meter-to-cash. By optimizing automation of this end-to-end process,
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